Welcome to Dilzy ("Dilzy," "we," "us," or "our"). Dilzy is an AI companion platform that lets you chat and interact with AI characters through our website and mobile applications (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you use Dilzy. By creating an account or using our Services, you agree to this Privacy Policy.

a) Information you provide

• Account information: Name, email address, profile details, and authentication credentials when you register.
• Sign-in with Google: If you choose Google Sign-In, we receive basic profile information from Google such as your name, email address, and profile picture, as permitted by your Google account settings.
• User content: Messages, prompts, voice inputs, and other content you submit while chatting with AI companions.
• Support communications: Information you send when contacting our support team.

b) Information collected automatically

• Device type, operating system, app version, and language preferences.
• IP address, general location (city/country level), and usage logs.
• Interaction data such as session duration, features used, and crash reports.
• Cookies and similar technologies when you use our website.

We use the information we collect to:

• Create and manage your account, including Google Sign-In authentication.
• Provide, operate, and improve Dilzy's chat, voice, and companion features.
• Personalize your experience and maintain conversation context.
• Process subscriptions or in-app purchases where applicable.
• Monitor safety, prevent abuse, and enforce our Terms of Service.
• Respond to support requests and communicate important service updates.
• Comply with legal obligations and protect our rights.

Dilzy characters are powered by artificial intelligence. We do not sell your private chat content to third-party data brokers.

We may share information only in the following circumstances:

• Service providers: With trusted vendors who help us host infrastructure, process payments, provide analytics, or deliver AI capabilities, under confidentiality obligations.
• Authentication partners: With Google when you use Google Sign-In, governed by Google's own privacy policy.
• Legal requirements: When required by law, regulation, legal process, or to protect users and our platform.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice where required by law.

We do not sell your personal information.

We retain your information for as long as your account is active or as needed to provide the Services. Chat history may be stored to maintain conversation context across sessions.

You may delete your account at any time from the app settings or by contacting support. When you delete your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law.

Dilzy is not intended for children under 13 years of age (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

To exercise these rights, contact us at the email below. We will respond within the time required by applicable law.

Dilzy is operated from India. If you access the Services from outside India, your information may be transferred to, stored in, and processed in India or other countries where our service providers operate.

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last Updated" date. Continued use of Dilzy after changes means you accept the updated policy.